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**Mummy Kiddy owns the rights to change the contents without notification.
Delivery
Q. How long does the delivery usually takes?
Ready stock take 1 to 3 business days to arrive; pre-order take 7 to 14 busienss days to arrive. International orders will take extra time to arrive.
Q. How much is the postage fees?
We use PosLaju to ship out our parcels:
| Area | 1st 0.5kg | Subsequent 0.5kg |
| Peninsular | RM6 | RM2 |
| Sarawak | RM9 | RM3 |
| Sabah | RM10 | RM4 |
Q. Do you accept international order?
Yes, we do! The delivery fees might varies based on weight and countries.
If the total weight of your order is LESS than 2kg:
| Countries | Price for 1kg (RM) | Price for 2kg (RM) | Delivery Time (days) |
|
Brunei, Singapore, Cambodia, Hong Kong, Laos, Myammar, Philippines, Thailand, Indonesia, Vietnam |
30 | 50 | 4 - 10 |
| Other Countries | 50 | 80 | 4 - 10 |
*The estimated delivery time listed applies to major cities only. Delivery to area outside of major cities may incur additional days. Delivery time also is subject to custom clearance process.
*For registered items, an additional day is needed because it is a recorded delivery.
If the total weight of your order is MORE than 2kg:
| Zone | Countries | Estimated delivery time (working days) | First 1kg (RM) | Every additional 0.5kg (RM) |
| 1 | Brunei, Singapore | 5-8 | 35.00 | 3.00 |
| 2 | China, Hong Kong, Indonesia,Myammar, Philippines, Thailand | 6-12 | 45.00 | 5.80 |
| 3 | Bangladesh, Cambodia, Laos, Macao, Sri Lanka, Taiwan, Vietnam | 6-13 | 65.00 | 8.00 |
| 4 | Autralia, India, Japan, Pakistan, Palestine, Qatar, Saudi Arabia, United Arab Emirates | 6-14 | 75.00 | 10.00 |
| 5 | Albania, Andorra, Austria, Bahrain, Balearic Islands, Bhutan, Bulgaria, Corsica, Coartia, Czech Republic, Gibraltar, Greece, Iraq, Italy, South Korea, Liechtenstein, Luxembourg, Maldives, Monaco, Nepal, Netherlands, New Zealand, Norfolk Island, San Marino, Slovakia, Turkey, Vatican City State | 7-14 | 90.00 | 12.00 |
| 6 | Algeria, Azores, Belarus, Belgium, Bosnia and Herzegovina, Chad, Cyprus, Denmark, Egypt, Estonia, Faroe Islands, Fiji, Finland, France, Germany, Hungary, Iran, Jordan, North Korea, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Libyan Jamahiriya, Lithuania, Macedonia, Madeira, Malta, Mauritius, Moldova, Montenegro, Moroco, Namibia, Norway, Palau, Poland, Portugal, Puerto Rico, Romania, Serbia, Slovenia, South Africa, Spain, Sudan, Swaziland, Sweden, Switzerland, Tonga, Trinidad and Tobago, Tunisia, Uganda, Ukraine, Wallis and Futuna, Zambia | 8-15 | 100.00 | 16.00 |
| 7 | Other countries | 8-16 | 120.00 | 20.00 |
*The price shown above is exclusive of 25% of fuel charge.
Q. How can I know whether my order has been shipped?
After your parcel has been sent out, our system will send an email to you automatically to inform you the tracking number and the courier company used. If you didn't receive email from us, you may check your "Junk" file. Or, you may log in to our website and click <My Order> to check your tracking number.
Q. Whether can I track my parcel?
You have to track your parcel according to the courier company that we informed. For Poslaju, click here; for Dragonlink, click here.